Hi, I'm Joe.
I'm a full-stack product engineer focused on AI systems that have to work in production. At Salient I build the platform surfaces and voice-agent infrastructure behind customer communication for major financial institutions.
I care most about making complex systems usable: understand the workflow, build the system, and make the result easy for real teams to trust.
Developer
Full-stack AI products that connect real-time infrastructure, data pipelines and practical user workflows.
- AI voice infrastructure
- Enterprise product surfaces
- Real-time analytics
- API and data architecture
Designer
Interfaces for dense operational work, where people scan fast, trust the data and act without fighting the tool.
- Conversation-flow builders
- Dashboards
- Human-in-the-loop review
- Reporting UX
Owner
Founding-engineer scope: ambiguous, cross-functional work taken from pilot to production.
- Fortune 100 rollout
- Self-serve agent builder
- AI reporting builder
- Promotion platform
The path
From the phones to the platform. Starting in customer support shaped how I build tools for the people who use them.
- 2019 to 2020SupervisorCherry CommunicationsPromoted in 8 months. Trained new hires and monitored call quality for a 30+ person team.
- 2020 to 2022Client rep and front-end developerCMDISupported 200+ client accounts, then built the tools that support team needed.
- 2022 to 2024Software engineerAction NetworkA promotion component library and ops tools tied to real revenue.
- 2025 to nowFounding engineerSalientAI voice agents and the platform around them, in production at enterprise scale.
Outside of code
Usually near the water, or making something with my hands.
