Joseph Carothers

Joseph Carothers

I'm a full-stack product engineer focused on AI systems that have to work in production. At Salient, I build the platform surfaces and voice-agent infrastructure behind enterprise customer communication workflows, including reporting, analytics, compliance review, and agent orchestration for major financial institutions.

My recent work spans the full stack: React product surfaces, APIs, databases, SIP and call infrastructure, conversational memory, interruption handling, speech timing, text normalization, and data pipelines that turn large volumes of customer interactions into useful operational insight.

I care most about making complex systems usable. Whether I'm shipping a self-serve conversation-flow builder, a custom reporting interface, or infrastructure for live AI calls, I try to keep the user workflow clear while preserving the technical depth needed for reliability and scale.

Previously at Action Network, I built reusable promotion-rendering systems, internal operations tools, and user-facing sports products tied to measurable revenue and workflow outcomes. Before that, at CMDI, I combined client support, product feedback, and front-end development to build tools for teams managing hundreds of accounts.

The common thread is pragmatic product engineering: understand the workflow, build the system, and make the result easy for real teams to trust.

Developer

I build full-stack AI products that connect real-time infrastructure, data pipelines, and practical user workflows. My strongest recent work is in enterprise voice-agent platforms, analytics, compliance review, and self-serve tooling.

Core Technologies

React, TypeScript, Node.js, Python, SQL, GraphQL, SIP

Specializations

  • AI Voice Infrastructure
  • Enterprise Product Surfaces
  • Real-time Analytics
  • Compliance Workflows
  • API and Data Architecture
  • Performance Optimization

Designer

I design interfaces for dense operational work: dashboards, builders, review queues, and reporting tools where users need to scan quickly, trust the data, and act without fighting the system.

Design Philosophy

Workflow Clarity, Data Storytelling, System Thinking

Design Focus

  • Conversation Flow Builders
  • Interactive Dashboards
  • Human-in-the-loop Review
  • Reporting UX
  • Responsive Interfaces
  • Accessible Controls

Experience

From founding-engineer work on AI communication platforms to revenue-driving systems at Action Network, I have owned product and platform work across ambiguous, cross-functional projects.

Impact Areas

Enterprise AI, Financial Services, Internal Platforms

Featured Projects

  • ~1M AI Interactions Monthly
  • Fortune 100 Production Rollout
  • Self-serve Agent Builder
  • AI Reporting Builder
  • Reusable Promotion Platform
  • Support Workflow CRM

Things I Enjoy Outside of Code

Scuba Diving

Scuba Diving

I love to scuba! I've done diving in North Carolina, Florida, Mexico, and want to go to many more places.

Explored: NC, FL, Mexico
Sailing

Sailing

In 2022 I bought my first fixer upper sailboat. After spending the summer fixing it up, I've been learning to sail. I love the freedom and challenge of sailing.

Explored: NC, FL, Mexico
Hiking

Hiking

I love hiking in any location I travel to. Nature is one of the best ways to learn about the world.

Explored: NC, FL, Mexico
3D Printing

3D Printing

3d printing is a hobby I've been doing for a few years. The ability to tinker and create things in my own home is amazing and the novelty never wears off.

Explored: NC, FL, Mexico
Surfing

Surfing

I love the beach and the ocean. I've been surfing for a few years and it's a great way to relax and enjoy the water.

Explored: NC, FL, Mexico
Ring Making

Ring Making

Another random hobby I've picked up is ring making. I've made rings out of silver and gold. The ability to make something of value that others can enjoy is a great feeling.

Explored: NC, FL, Mexico